In danger right now? Call 911. Victim/Witness Services: (504) 822-2414

Get help

You are in the right place.

Every service below is free. If you are unsure where to start, call (504) 822-2414 and ask for Victim/Witness Services — they will route you correctly.

Public safety action center

See it. Report it. Connect to solutions.

Most neighborhood concerns are handled by a City agency, not this office. Pick what you want to do and we will point you to the right door, tell you what to expect, and stay out of the way.

Environment and quality of life

  • I want to report illegal dumping
    What counts
    Trash, tires, construction debris or furniture left on public property, a vacant lot, or a neutral ground.
    Who handles it
    City of New Orleans Department of Sanitation, through NOLA 311
    What to expect
    You receive a service request number. Sanitation typically inspects and schedules removal; use the number to check status.
  • I want to report a blighted or unsecured property
    What counts
    A building that is open to entry, collapsing, overgrown, or being used for activity that endangers neighbors.
    Who handles it
    City of New Orleans Department of Code Enforcement, through NOLA 311
    What to expect
    An inspector is assigned and the property enters the code enforcement process. Hearings are public and you can follow the case by address.
  • I want to report an abandoned vehicle
    What counts
    A vehicle left on a public street for more than a few days, often with flat tires, no plates, or visible damage.
    Who handles it
    City of New Orleans Department of Public Works, through NOLA 311
    What to expect
    The vehicle is tagged with a notice. If it is not moved within the posted period, it is towed.
  • I want to report a streetlight that is out
    What counts
    A dark, flickering or damaged streetlight, or a light pole that has been knocked down.
    Who handles it
    City of New Orleans Department of Public Works, through NOLA 311
    What to expect
    You receive a service request number. Report the nearest address or pole number so the crew can find it.
  • I want to report graffiti
    What counts
    Graffiti on public property, or on private property with the owner's request for removal.
    Who handles it
    City of New Orleans, through NOLA 311
    What to expect
    A service request is logged and routed to the responsible department for removal.

Public safety

  • I want to share a tip about a crime
    What counts
    Information about a crime that has happened or is being planned, when there is no immediate danger. If someone is in danger now, call 911.
    Who handles it
    Crimestoppers of Greater New Orleans. Tips are anonymous.
    What to expect
    You are never asked for your name. Tips that lead to an arrest may be eligible for a reward.
  • I want to report a non-emergency police matter
    What counts
    Noise, suspicious activity, a past theft or break-in with no suspect present, or anything that needs an officer but not right this second.
    Who handles it
    New Orleans Police Department non-emergency line
    How to report it
    What to expect
    A dispatcher takes a report or sends an officer as availability allows. Ask for the item number so you can reference the report later.
  • I want to request community outreach or a neighborhood meeting
    What counts
    Your neighborhood association, church, school or business wants this office to attend a meeting, walk a block, or explain how a case or program works.
    Who handles it
    Orleans Parish District Attorney's Office, Community Engagement
    What to expect
    Community Engagement responds within a few business days to schedule.
  • I want to get support as a victim or witness
    What counts
    You or someone you care for has been harmed by a crime, or has been asked to testify, and needs help navigating what comes next.
    Who handles it
    Orleans Parish District Attorney's Office, Victim/Witness Services
    What to expect
    An advocate contacts you, explains your rights, and stays with you through the case. Services are free.
  • I want to connect with my neighborhood's leadership
    What counts
    You want to know who represents your area on the City Council, or how to reach your neighborhood association.
    Who handles it
    New Orleans City Council
    What to expect
    Each district office publishes contact details and the neighborhood organizations active in its area.

Demo content. Agency names, numbers and links are to be verified by Community Engagement before publication. Links marked as City services leave this site.

Language access

Servicios en español · Dịch vụ tiếng Việt

Interpretation is available at no cost for any interaction with this office, including court appearances. Ask any staff member, or call (504) 822-2414.

Demo note: the current site has no Spanish or Vietnamese pathway at all, in a parish where roughly one in twenty households speaks Spanish at home.